Let's Bring Your Backyard Vision to Life
Whether you're creating a space for wellness, recreation, relaxation, or gathering with family and friends, our team is here to help you find the right solution for your outdoor retreat.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Larger items like swim spas, pergolas, and patio furniture sets may have specific delivery timelines noted on the product page.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time. If you have questions about an existing shipment, send us a message and include your order number.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your backyard, please review our Return Policy page for full details on how to start the process. Our team is happy to walk you through the steps.
Can I exchange an item for a different model or size?
We are happy to help with exchanges on eligible products. Reach out to us with your order number and the item you would like instead, and we will guide you through available options. Please refer to our Return Policy for complete terms.
Can you help me choose the right products for my backyard?
Yes. Whether your priority is wellness, recovery, recreation, relaxation, entertaining, or creating a more complete outdoor living space, our team can help you compare options based on your goals, available space, and preferred experience
Do your pergolas and patio furniture hold up in different weather conditions?
Our outdoor living products are selected for durability and designed to handle a range of weather conditions. Product pages include details on materials and construction so you can find the right match for your climate and backyard setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
We aim to reply to every inquiry within one business day so your project keeps moving.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your backyard? Eligible items can be returned within 30 days per our Return Policy.
